Question 1

What is HazzaHub?

Accepted Answer

HazzaHub is a Philippine errands marketplace. You post an everyday errand (pabili, pila, delivery, bills, household help, repairs, tutoring and more) and an ID-checked local partner called a Hopper does it for you. It is run by HazzaHub Delivery Services, DTI BN 7266285.

Question 2

Is HazzaHub legit?

Accepted Answer

Yes. HazzaHub is run by HazzaHub Delivery Services, registered with the DTI (BN 7266285) and BIR (OCN 091RC20250000002238) in the Philippines. Everything — signing up, ID verification and the errands themselves — happens in the app, so there is no office to visit and no one will ask you to pay a fee to apply.

Question 3

Is there a HazzaHub mobile app, and where do I download it?

Accepted Answer

You can use HazzaHub right now in your phone’s browser at hazzahub.com — no download needed. A dedicated mobile app is on the way. Both customers and Hoppers use the same HazzaHub, so there is no separate app to install.

Question 4

When does HazzaHub launch?

Accepted Answer

HazzaHub launches nationwide across the Philippines on 18 November 2026. Early access is open now: you can save a Founding place before launch at https://www.hazzahub.com/founding.

Question 5

How is HazzaHub different from food-delivery apps?

Accepted Answer

HazzaHub does any everyday errand — buying (pabili), queuing (pila), deliveries, paying bills, household help, repairs, tutoring, transport and more — not just food. Customers pay no booking fee; you pay only the Hopper’s price.

Question 6

Can I schedule an errand for later?

Accepted Answer

Yes. You can post an errand for now, or set it for a later time or a regular day, and a Hopper picks it up when it is due.

Question 7

What is a Hopper on HazzaHub?

Accepted Answer

On HazzaHub, a Hopper is the ID-checked local person who does your errand for you in the Philippines — buying what you need (pabili), lining up (pila), delivering or picking up (hatod and padala), paying bills, household help, repairs and more. "Hopper" is simply HazzaHub’s name for the neighbour running your errand. You stay in control, agree the price, and follow your Hopper on a live map until it is done.

Question 8

How do I book an errand on HazzaHub?

Accepted Answer

Open the HazzaHub app or go to hazzahub.com, choose what you need (Buy for me, Deliver, Pay my bills, Stand in line, Household help, Repairs and more), type the details, pin where it happens, and set your price. Post it and a nearby Hopper accepts. You then follow your Hopper on a live map until the errand is done. There is no booking fee.

Question 9

What errands can I ask for?

Accepted Answer

Pabili (buy for me), pila (stand in line), hatod and padala (deliver and pick up), bills payment, household help, repairs, tutoring, transport (drive my car or ride with me), travel help and online help.

Question 10

Where does HazzaHub work?

Accepted Answer

HazzaHub works nationwide across the Philippines from 18 November 2026. Every barangay in the country can be searched in the app, so you can book an errand wherever you are.

Question 11

How much does it cost to book an errand?

Accepted Answer

There is no booking fee for customers — you pay only the Hopper’s price. The app suggests a price: ₱20 inside your own barangay, ₱30 to another barangay (each covering the first 3 km of road), then per kilometre. Anything a Hopper buys for you is paid at cost.

Question 12

How do I pay?

Accepted Answer

By E-wallet (QR Ph through PayMongo: GCash, Maya and bank apps) or cash on hand when the Hopper arrives.

Question 13

Can I track my Hopper?

Accepted Answer

Yes. Once a Hopper accepts, you follow them on a live map with an estimated arrival time, and a gate code is handed over on delivery so you know it is the right person.

Question 14

What is pabili (buy for me)?

Accepted Answer

Pabili means asking someone to buy something and bring it to you. On HazzaHub you list the items and your budget, a Hopper buys them, and you pay the item cost plus the Hopper’s price — no mark-up.

Question 15

What is pila (stand in line)?

Accepted Answer

Pila means paying a Hopper to wait in line for you — at a government office, a bank, or to pay a bill — so you do not lose hours queuing. You agree the price and how long they wait.

Question 16

What is padala or hatod (deliver and pick up)?

Accepted Answer

Padala and hatod mean sending or picking up a parcel or item within your area. A Hopper collects it and brings it to the gate, tracked on a live map, with a gate-code handover so the right person receives it.

Question 17

Is HazzaHub safe?

Accepted Answer

Every Hopper passes an ID check with a liveness selfie before taking errands. A gate code is handed over on delivery, you follow the Hopper on a live map, and there is an SOS button in every errand.

Question 18

Is my money safe, and what if the errand is not done?

Accepted Answer

For E-wallet tasks nothing is charged at posting, and the Hopper is paid only once the errand is completed and the gate code is handed over. Every errand has in-app chat, two-way ratings, and support at support@hazzahub.com if anything goes wrong. For cash tasks you simply pay the Hopper at the gate.

Question 19

Is HazzaHub a bank, lender or remittance service?

Accepted Answer

No. HazzaHub is an errands marketplace. It does not lend money, hold savings or send remittances. Payments go through PayMongo (QR Ph) or cash on hand, and in-app credits are not cash and cannot be withdrawn.

Question 20

What can I not ask a Hopper to do?

Accepted Answer

Nothing illegal or dangerous — no banned or illegal items and no unlawful tasks. A Hopper can decline any task, and every errand has in-app chat, two-way ratings, reporting and an SOS button.

Question 21

Who are the Hoppers?

Accepted Answer

Hoppers are local people who pass an ID check with a liveness selfie before they can take errands. Risky repairs need a trade certificate.

Question 22

How does HazzaHub screen and verify Hoppers?

Accepted Answer

All screening and document verification is done inside the HazzaHub app: you upload a valid government ID and take a liveness selfie, and HazzaHub checks them digitally. There is no office visit, no in-person screening and nothing to hand in anywhere — you apply and get verified entirely in the app. Risky repair jobs also need a trade certificate, uploaded in the app.

Question 23

What do I need to become a Hopper?

Accepted Answer

A valid government ID and to pass the in-app ID check with a liveness selfie. You do not need a professional driver’s licence, a drug test, OR/CR vehicle papers or an office visit. Higher trust tiers, which let you carry more cash, ask for an NBI clearance uploaded in the app, and risky repair jobs need a trade certificate.

Question 24

Is there a joining fee or deposit to become a Hopper?

Accepted Answer

No. It is ₱0 to sign up. HazzaHub never asks you to pay a fee, deposit or "activation" to apply or to start taking errands — if anyone asks you to pay to join, it is not us. You only pay a small Service fee out of each task price after you have earned it.

Question 25

Do I need a motorcycle or a driver’s licence to be a Hopper?

Accepted Answer

No. Many errands are walking distance or done by jeep or tricycle. A vehicle and licence are only needed for errands that require one, such as some deliveries or Drive my car.

Question 26

Do I need to download an app?

Accepted Answer

You can use HazzaHub right away in your phone’s browser at hazzahub.com, or install the app for the full experience. Either way, booking an errand is free.

Question 27

Which languages does the app speak?

Accepted Answer

English, Bisaya (Cebuano) and Tagalog.

Question 28

How do I become a Hopper and earn?

Accepted Answer

Open the app, choose to become a Hopper, and complete the ID check. You set your own price for each errand and keep it after a small Service fee — never on the shopping or bill money you carry.

Question 29

How do Hoppers get paid and cash out?

Accepted Answer

A Hopper is paid the price the customer set, less a small Service fee (never on the shopping or bill money they carry). On HazzaHub, earnings are cashed out weekly to GCash or a Philippine bank, with instant cash-out available from ₱1,000. In-app credits from early access or rewards are not cash and cannot be withdrawn.

Question 30

Do Hoppers need a separate app?

Accepted Answer

No. Customers and Hoppers use the same HazzaHub app, or hazzahub.com in a browser. There is no separate "terminal", driver or Hopper-only app to download — after your in-app ID check you simply switch to Hopper mode in the same app.

Question 31

Do Hoppers get a uniform, partner ID or gear?

Accepted Answer

No, and it is safer that way. HazzaHub does not issue or require a uniform, partner ID or equipment. Your identity is confirmed digitally by the in-app ID check and liveness selfie, and at each errand by a one-time gate code and the live map — which is safer than a uniform, because a uniform can be copied but only the real Hopper has your gate code. HazzaHub may provide delivery bags in the future, but they are not required to begin taking errands.