Questions and answers

What is HazzaHub?

HazzaHub is a Philippine errands marketplace. You post an everyday errand (pabili, pila, delivery, bills, household help, repairs, tutoring and more) and an ID-checked local partner called a Hopper does it for you. It is run by HazzaHub Delivery Services, DTI BN 7266285.

Is HazzaHub legit?

Yes. HazzaHub is run by HazzaHub Delivery Services, registered with the DTI (BN 7266285) and BIR (OCN 091RC20250000002238) in the Philippines. Everything — signing up, ID verification and the errands themselves — happens in the app, so there is no office to visit and no one will ask you to pay a fee to apply.

Is there a HazzaHub mobile app, and where do I download it?

You can use HazzaHub right now in your phone’s browser at hazzahub.com — no download needed. A dedicated mobile app is on the way. Both customers and Hoppers use the same HazzaHub, so there is no separate app to install.

When does HazzaHub launch?

HazzaHub launches nationwide across the Philippines on 18 November 2026. Early access is open now: you can save a Founding place before launch at https://www.hazzahub.com/founding.

How is HazzaHub different from food-delivery apps?

HazzaHub does any everyday errand — buying (pabili), queuing (pila), deliveries, paying bills, household help, repairs, tutoring, transport and more — not just food. Customers pay no booking fee; you pay only the Hopper’s price.

Can I schedule an errand for later?

Yes. You can post an errand for now, or set it for a later time or a regular day, and a Hopper picks it up when it is due.

What is a Hopper on HazzaHub?

On HazzaHub, a Hopper is the ID-checked local person who does your errand for you in the Philippines — buying what you need (pabili), lining up (pila), delivering or picking up (hatod and padala), paying bills, household help, repairs and more. "Hopper" is simply HazzaHub’s name for the neighbour running your errand. You stay in control, agree the price, and follow your Hopper on a live map until it is done.

How do I book an errand on HazzaHub?

Open the HazzaHub app or go to hazzahub.com, choose what you need (Buy for me, Deliver, Pay my bills, Stand in line, Household help, Repairs and more), type the details, pin where it happens, and set your price. Post it and a nearby Hopper accepts. You then follow your Hopper on a live map until the errand is done. There is no booking fee.

What errands can I ask for?

Pabili (buy for me), pila (stand in line), hatod and padala (deliver and pick up), bills payment, household help, repairs, tutoring, transport (drive my car or ride with me), travel help and online help.

Where does HazzaHub work?

HazzaHub works nationwide across the Philippines from 18 November 2026. Every barangay in the country can be searched in the app, so you can book an errand wherever you are.

How much does it cost to book an errand?

There is no booking fee for customers — you pay only the Hopper’s price. The app suggests a price: ₱20 inside your own barangay, ₱30 to another barangay (each covering the first 3 km of road), then per kilometre. Anything a Hopper buys for you is paid at cost.

How do I pay?

By E-wallet (QR Ph through PayMongo: GCash, Maya and bank apps) or cash on hand when the Hopper arrives.

Can I track my Hopper?

Yes. Once a Hopper accepts, you follow them on a live map with an estimated arrival time, and a gate code is handed over on delivery so you know it is the right person.

What is pabili (buy for me)?

Pabili means asking someone to buy something and bring it to you. On HazzaHub you list the items and your budget, a Hopper buys them, and you pay the item cost plus the Hopper’s price — no mark-up.

What is pila (stand in line)?

Pila means paying a Hopper to wait in line for you — at a government office, a bank, or to pay a bill — so you do not lose hours queuing. You agree the price and how long they wait.

What is padala or hatod (deliver and pick up)?

Padala and hatod mean sending or picking up a parcel or item within your area. A Hopper collects it and brings it to the gate, tracked on a live map, with a gate-code handover so the right person receives it.

Is HazzaHub safe?

Every Hopper passes an ID check with a liveness selfie before taking errands. A gate code is handed over on delivery, you follow the Hopper on a live map, and there is an SOS button in every errand.

Is my money safe, and what if the errand is not done?

For E-wallet tasks nothing is charged at posting, and the Hopper is paid only once the errand is completed and the gate code is handed over. Every errand has in-app chat, two-way ratings, and support at support@hazzahub.com if anything goes wrong. For cash tasks you simply pay the Hopper at the gate.

Is HazzaHub a bank, lender or remittance service?

No. HazzaHub is an errands marketplace. It does not lend money, hold savings or send remittances. Payments go through PayMongo (QR Ph) or cash on hand, and in-app credits are not cash and cannot be withdrawn.

What can I not ask a Hopper to do?

Nothing illegal or dangerous — no banned or illegal items and no unlawful tasks. A Hopper can decline any task, and every errand has in-app chat, two-way ratings, reporting and an SOS button.

Who are the Hoppers?

Hoppers are local people who pass an ID check with a liveness selfie before they can take errands. Risky repairs need a trade certificate.

How does HazzaHub screen and verify Hoppers?

All screening and document verification is done inside the HazzaHub app: you upload a valid government ID and take a liveness selfie, and HazzaHub checks them digitally. There is no office visit, no in-person screening and nothing to hand in anywhere — you apply and get verified entirely in the app. Risky repair jobs also need a trade certificate, uploaded in the app.

What do I need to become a Hopper?

A valid government ID and to pass the in-app ID check with a liveness selfie. You do not need a professional driver’s licence, a drug test, OR/CR vehicle papers or an office visit. Higher trust tiers, which let you carry more cash, ask for an NBI clearance uploaded in the app, and risky repair jobs need a trade certificate.

Is there a joining fee or deposit to become a Hopper?

No. It is ₱0 to sign up. HazzaHub never asks you to pay a fee, deposit or "activation" to apply or to start taking errands — if anyone asks you to pay to join, it is not us. You only pay a small Service fee out of each task price after you have earned it.

Do I need a motorcycle or a driver’s licence to be a Hopper?

No. Many errands are walking distance or done by jeep or tricycle. A vehicle and licence are only needed for errands that require one, such as some deliveries or Drive my car.

Do I need to download an app?

You can use HazzaHub right away in your phone’s browser at hazzahub.com, or install the app for the full experience. Either way, booking an errand is free.

Which languages does the app speak?

English, Bisaya (Cebuano) and Tagalog.

How do I become a Hopper and earn?

Open the app, choose to become a Hopper, and complete the ID check. You set your own price for each errand and keep it after a small Service fee — never on the shopping or bill money you carry.

How do Hoppers get paid and cash out?

A Hopper is paid the price the customer set, less a small Service fee (never on the shopping or bill money they carry). On HazzaHub, earnings are cashed out weekly to GCash or a Philippine bank, with instant cash-out available from ₱1,000. In-app credits from early access or rewards are not cash and cannot be withdrawn.

Do Hoppers need a separate app?

No. Customers and Hoppers use the same HazzaHub app, or hazzahub.com in a browser. There is no separate "terminal", driver or Hopper-only app to download — after your in-app ID check you simply switch to Hopper mode in the same app.

Do Hoppers get a uniform, partner ID or gear?

No, and it is safer that way. HazzaHub does not issue or require a uniform, partner ID or equipment. Your identity is confirmed digitally by the in-app ID check and liveness selfie, and at each errand by a one-time gate code and the live map — which is safer than a uniform, because a uniform can be copied but only the real Hopper has your gate code. HazzaHub may provide delivery bags in the future, but they are not required to begin taking errands.